In the October release we're making it easy for you keep staff updated when you change content in your knowledgebase!
A new Recently Updated section on the dashboard will show a few of the most recently updated articles.
This means you can save news and alerts for the really important info by avoiding posting updates about new sales reports, small tweaks to your policies and/or reminding staff of common articles.
When you create or edit an article there is a new setting where you can choose if you want the article to be included in the 'Recently Updated' section or not. That way you have full control over which articles appear in the section.
This is launching on iOS and the web, with Android to follow later on.