To ensure smooth functionality of Review and Engage platforms, it's essential to allow certain domains. Below are the domains that need to be whitelisted:
Review & Engage Domains:
<workspace>.oplift.io(Replace<workspace>with your specific workspace. You'll find this in your welcome email; it's the URL you use to log in on the web)media.oplift.io28rvwlrdblmd.statuspage.iostatus.ocasta.comgql.oplift.cloudclients3.google.com/generate_204
Engage Only Domain:
cdn.oplift.io
Allowlist for Email Communication:
oplift.ioocasta.com
Email communication will, including welcome emails, will be sent from these domains, hence it should be allowed by the mail server to ensure uninterrupted email delivery.
If your email address bounces a few times, it may be added to our suppression list to stop messages that can’t be delivered from impacting correct emails from arriving. Double-check that your email address is valid, or reach out to our support team and we’ll help get things sorted.
If you encounter any issues or require further assistance with whitelisting these domains, please reach out to our support team for prompt assistance.