FAQ
13 articles
Written by Megan Cragg and Ben Collier
How can I see what version of the Engage or Review app I have installed on my device?
How to see what app version you have installed for Engage & Review if you are logged in or out.Written by Megan Cragg. Updated over a week ago
Fixing login issues for Engage or Review
Are you struggling to login? Here are some steps to get you back in action.Written by Ben Collier. Updated over a week ago
Audio not playing in Internet Explorer 11
Are you struggling to play audio, such as Podcasts or Videos in IE 11?Written by Ben Collier. Updated over a week ago
Ocasta Sub-Processors
Our list of sub-processors as defined by GDPR.Written by Ben Collier. Updated over a week ago
How to fix apps not installing or updating on devices on an MDM (mobile device management)
How to get corporately managed apps to install on devices that aren't updating.Written by Ben Collier. Updated over a week ago
How do I target content on Ocasta?
How to target news posts and articles by location type and roleWritten by Megan Cragg. Updated over a week ago
How do I change my location?
Applying roaming permission to user accounts to allow them to change their locationWritten by Megan Cragg. Updated over a week ago
Why am I not showing up on the Albert leaderboard?
Written by Ben Collier. Updated over a week ago
What are the supported platforms for apps and browsers for Ocasta?
The iOS platform, Android platform and web browsers supported by Oplift.Written by Ben Collier. Updated over a week ago
How do I reset my password?
How to reset your Oplift password.Written by Ben Collier. Updated over a week ago
How can I change my password?
Written by Ben Collier. Updated over a week ago
How do I create or change my profile picture on the Engage dashboard?
Written by Ben Collier. Updated over a week ago
How do I report a bug?
Written by Ben Collier. Updated over a week ago