FAQ
Fixing login issues for Engage or ReviewAre you struggling to login? Here are some steps to get you back in action.
How can I see what version of the Engage or Review app I have installed on my device?How to see what app version you have installed for Engage & Review if you are logged in or out.
Ocasta Sub-ProcessorsOur list of sub-processors as defined by GDPR.
How to fix apps not installing or updating on devices on an MDM (mobile device management)How to get corporately managed apps to install on devices that aren't updating.
How can I let a user access multiple locations on Engage?The Engage Roam permission allows a user to see all published content and access reporting for all locations and users.
Why am I not showing up on the Albert leaderboard?
What are the supported platforms for apps and browsers for Ocasta?The iOS platform, Android platform and web browsers supported by Oplift.
How do I reset my password?How to reset your Oplift password.
How can I change my password?
How do I create or change my profile picture on the Engage dashboard?
How do I report a bug?
Allowlist of Domains Required for Review and Engage PlatformsEnsure smooth operation of Review & Engage platforms by whitelisting specified domains & email