Enrolling learners onto courses

Applies to: Knowledge & Learning Hub

Learners can either enrol themselves onto a course their role has permission to view, or a Learning Manager can enrol them.

Manager enrolment gives you more control over who can access training, making it easy to ensure the right people complete the right courses at the right time.

Before you start

Before enrolling learners, make sure you have:


Enrol learners onto a course

There are two ways to enrol learners:

  • Manual enrol — best for individuals or small groups.
  • Bulk enrol — enrol up to 500 users at once using a CSV file.

Manual enrol

Use manual enrol when adding one learner or a small group.

  1. Go to the Manage page.
  2. In Course management, select Manual enrol.

  1. Search for and select the course.
  2. Search for the users you want to enrol.

  1. Check the list of selected users.
  2. Select Enrol in the top-right corner.

Once enrolled, the course will immediately appear in each learner's In progress list and be added to their learning history.


Bulk enrol

Bulk enrol lets you enrol up to 500 learners at once using a CSV file.

Step 1: Prepare your CSV file

Create a CSV file containing a single column called username.

For example:

username

jsmith
abrown
tgreen

Save the file in CSV format.

You can download a template here.

Step 2: Upload the file

  1. Go to the Manage page.
  2. In Course management, select Bulk enrol.

  1. Search for and select the course.
  2. Upload your CSV file.

  1. Select Upload.

The system will validate the file and show a summary, including:

  • Number of users ready to enrol.
  • Usernames that couldn't be found.
  • Users already enrolled on the course.
  • Users who can't access the course because it isn't targeted to their role.

Review the results before continuing.

Step 3: Confirm enrolment

  1. Select Enrol.
  2. Review the confirmation summary.
  3. Select Confirm and enrol.

When the enrollment is complete, you'll see a report showing how many users were successfully enrolled.

As with manual enrolment, enrolled learners will immediately see the course in their In progress list, and it will be added to their learning history.


How can I see who has completed a course?

Learning Managers can view everyone enrolled on a course in Learn Analytics, making it easy to track progress and completion.

To view the analytics for a course:

  1. Go to the Manage page on the web.
  2. Under Course management, select All courses.
  3. Find and select the course you want to view.
  4. Select Analytics in the top-right corner of the page.

You'll see a list of everyone who is enrolled on the course, including their current progress and completion status.

Please note: The analytics include users who were enrolled by a Learning Manager as well as users who self-enrolled on the course.

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