How Can I Track User Engagement for Submitted Reviews?
The Submitted By Report allows you to see how many Reviews each user has submitted for a selected Review and date range. This means you can easily keep track of user activity and engagement.
How To Access the Submitted By Report:
Login to your workspace on the web.
Once logged in, navigate to the Analytics section in the top navigation bar.
If not already open, expand the side menu and select the Submitted By report under the Review section.
Understanding the Submitted By Report
Review Metrics Overview: The first section of the page provides an overview of key review metrics, including average reviews per person.
Review Submitted By Table: Below the metrics overview, you'll find a table that lists how many Reviews each user has submitted for a selected Review Type and date range. For each Reviewer listed you’ll be able to see information such as their role, Location and the count of the total number of Reviews they have submitted for the selected date range.
Filtering Options
To refine your results, you can use the filtering options available above the table.
Review Type:
Reviews can focus on either a person or a location. Choose to view who has submitted Reviews for all location review types or people reviews types, or opt for a specific location or person review.
Subject:
If you're viewing location-based reviews and have access to multiple locations, you can filter by region or specify a particular location. If you don’t have permission to view multiple locations, you'll only see reviewers from your own location.
Similarly, for person-based reviews, if you have access to view multiple locations, you can choose to view reviewers by location & region or by person (name) to see their submitted reviews.
Date Range:
By default it will be set to the last 28 days. You can select an alternative predefined range or enter a custom date range.
Submitted By:
You can search to see how many reviews a specific person has submitted. Start typing their name in the box or search for their name in the dropdown list.
Exporting Data
If you need to share or analyse the review data outside of the platform, you can export the data as CSV.
Apply any filters as needed.
Locate the download icon positioned in the top right corner of the page, next to the share options.
Click the download icon and the CSV will begin to download.
The CSV export will include the following details for each Reviewer listed:
Reviewer name
Role
Location & Region
Total count of the number of Reviews submitted (based on the filters applied).