In this release, you’ll find key improvements, including the ability to reassign in-progress Reviews in Review and, in Engage, a new Kudos Report for users with multi-location access to filter and export Kudos data by region and location. We’ve also implemented infrastructure upgrades to enhance performance and data security, delivering a faster, more reliable experience across all platforms.
Review
Change In-Progress Review Owner
If you have the necessary permissions, you can now reassign an in-progress review to a different owner. This ensures that reviews don’t get delayed or stuck, even if the original reviewer is unable to complete it for any reason.
Engage
Kudos report
If you have roam permissions, allowing you to view multiple locations, you will now see a new section called 'Kudos Report' in the Hall of Fame on the web. This feature enables you to select a region or specific location and view all Kudos handed out there within a chosen time period. You can also export this data as a CSV file to analyse in your preferred analytics tool.
Infrastructure
In this release, we’ve been working on behind-the-scenes improvements to make your experience even better!
Smoother and Faster Performance: We’ve made updates to our platform's infrastructure that help us work more efficiently behind the scenes, which means a smoother and more reliable experience for you.
Enhanced Data Handling: We’ve updated the way we manage data to make the app more secure and responsive, so your information is safe and always accessible.
We are aware of an issue where some users may encounter an error when attempting to complete tasks on Review. If this occurs, please update to the latest version of the app, which resolves the issue. For further assistance, contact support@ocasta.com.
If you have any questions please let us know 👍