Ocasta

As you complete insights the tiles will become coloured to reflect the score. The gradient ranges from Red (poor) to Amber (okay) to Green (good). Insights that do not count towards the overall score will be coloured Grey. 

If you are an admin user you can read all about how scores are calculated in this guide <i><a href="https://get.oplift.help/en/articles/3722008-how-does-oplift-review-calculate-scores" rel="nofollow noopener noreferrer" target="_blank">How does Review calculate scores?</a></i>

<a href="https://get.oplift.help/en/articles/6436058-what-are-insights" rel="nofollow noopener noreferrer" target="_blank">What are Insights</a> 

<a href="https://get.oplift.help/en/articles/6436124-how-do-i-upload-a-photo-to-an-insight" rel="nofollow noopener noreferrer" target="_blank">How do I upload a photo to an insight?</a>

- <a href="https://get.oplift.help/en/articles/6436058-what-are-insights" rel="nofollow noopener noreferrer" target="_blank">What are Insights</a> 
- <a href="https://get.oplift.help/en/articles/6436124-how-do-i-upload-a-photo-to-an-insight" rel="nofollow noopener noreferrer" target="_blank">How do I upload a photo to an insight?</a>

What do the different colour Insight tiles mean?

Service Status

System Status

Find answers and get help from Intercom Support and Community Experts

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Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

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